Privacy Policy

Effective Date: September 6, 2026

Overview

Tetra Agency ("Tetra Agency," "we," "us," or "our") is a brand operated by Sagar Miller LLC. This Privacy Policy explains how Sagar Miller LLC, operating under the Tetra Agency brand, collects, uses, discloses, and protects personal information when you visit https://tetraagency.org/agency, contact us, request information or a proposal, become a client, or otherwise interact with our services and marketing activities.

This Policy applies to information for which Tetra Agency determines the purposes and means of processing. It does not necessarily apply when we process information solely on behalf of a client under that client's instructions. In those situations, the client may be responsible for its own privacy notices and choices.

Personal Information We Collect

The information we collect depends on how you interact with us and which services you use.

Information you provide directly

  • Contact and professional information, such as your name, email address, telephone number, company name, job title, and business contact details.

  • Inquiry and sales information, such as details submitted through contact forms, lead forms, scheduling tools, discovery calls, requests for proposals, and related correspondence.

  • Client and project information, such as brand assets, campaign goals, creative materials, target-audience information, social-media or advertising account permissions, project feedback, and other information needed to provide services.

  • Billing and transaction information, such as billing contact details, invoices, payment status, and transaction records. Payment card information may be handled directly by a third-party payment processor rather than stored by Tetra Agency.

  • Communications, including emails, messages, call notes, support requests, and other information you choose to provide.

Information collected automatically

  • Device and browser information, such as device type, operating system, browser type, language, and similar technical information.

  • Log and usage information, such as IP address, access times, pages viewed, links clicked, referring pages, and interactions with the Site.

  • Approximate location information derived from an IP address or similar technical data

  • Cookie and tracking information, including identifiers used by analytics, advertising, and website-functionality tools where those tools are enabled.

Information from third parties

We may receive information from advertising platforms, social-media platforms, analytics providers, referral partners, scheduling or CRM tools, publicly available business sources, and other service providers. The information available to us depends on the third party, your settings, and the permissions you or a client grants.

How We Use Personal Information

  • Provide, operate, manage, and improve our services, including advertising, content, social-media, creative, client-success, and related agency services.

  • Respond to inquiries, prepare proposals, schedule meetings, onboard clients, and communicate about projects and accounts.

  • Create, manage, measure, optimize, and report on marketing or advertising campaigns when authorized by a client.

  • Process invoices, maintain business records, and administer contracts and client relationships.

  • Analyze Site performance, understand how visitors use our Site, and improve content, navigation, and user experience.

  • Send marketing communications where permitted by law and honor unsubscribe or opt-out requests.

  • Protect the security and integrity of our Site, systems, accounts, clients, and business operations; detect fraud or abuse; and troubleshoot technical issues.

  • Comply with applicable law, respond to lawful requests, enforce agreements, and establish, exercise, or defend legal claims.

  • Carry out other purposes disclosed at the time information is collected or with your consent.

SMS Communication and Consent

By providing your mobile phone number through our website forms, scheduling tools, or other intake methods, and by opting in where required, you consent to receive text messages from Tetra Agency (operated by Sagar Miller LLC).

  • Types of messages you may receive: appointment confirmations and reminders, consultation and discovery-call scheduling, project or account updates, and customer-care follow-ups.

  • Message frequency: varies depending on your interactions with us.

  • Message and data rates: may apply based on your mobile carrier and plan.

  • Opt out: reply STOP to any message at any time to stop receiving text messages.

  • Help: reply HELP to any message, or contact us using the information in the "Contact Us" section below.

  • Your mobile information, including your phone number and consent status, will not be shared or sold to third parties or affiliates for marketing or promotional purposes.

  • Carriers are not liable for delayed or undelivered messages.

  • Consent to receive SMS messages is not a condition of purchasing any services from Tetra Agency.

Client Accounts, Credentials, and Platform Access

Some agency services may require access to client advertising, analytics, website, or social-media platforms. Where possible, Tetra Agency uses platform-based permissions, partner access, or role-based access rather than shared passwords. If credentials or access tokens are provided, they should be limited to what is reasonably necessary for the engagement and handled using appropriate security controls.

Clients are responsible for ensuring they have the right to provide Tetra Agency with any personal information, audiences, customer lists, account access, or other data used in connection with a project.

Cookies and Similar Technologies

The Site may use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, understand usage, measure performance, and support advertising or marketing activities. The exact technologies used may change as our Site and service providers change.

Types of technologies we may use

  • Essential technologies that support core Site functions and security.

  • Analytics technologies that help us understand traffic, performance, and visitor interactions.

  • Functional technologies that remember preferences or enable enhanced features.

  • Advertising technologies that may help measure campaigns, attribute conversions, build audiences, or deliver more relevant advertising where permitted.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • Service providers and contractors that help us host the Site, manage communications, provide analytics, process payments, store files, manage customer relationships, deliver advertising services, or support other business operations.

  • Advertising, analytics, and social platforms when those platforms are used for campaigns, measurement, audience creation, or related services.

  • Clients and client-authorized platforms when disclosure is necessary to perform services or provide reporting for a client engagement.

  • Professional advisers, such as lawyers, accountants, auditors, insurers, and consultants, when reasonably necessary for professional services.

  • Authorities or other parties when we believe disclosure is required by law, legal process, or a lawful request, or is reasonably necessary to protect rights, safety, property, or the integrity of our services.

  • Parties to a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar corporate event, subject to appropriate confidentiality and legal requirements.

  • Other parties at your direction, with your consent, or as otherwise disclosed when information is collected.

Sale, Sharing, and Targeted Advertising

Privacy laws use terms such as "sell," "share," and "targeted advertising" in specific ways that may include certain disclosures involving advertising or analytics technologies even when no money changes hands. Whether those definitions apply to Tetra Agency depends on the technologies actually used and the law that applies to the individual or activity.

If our practices are subject to a legal right to opt out of the sale or sharing of personal information or targeted advertising, eligible individuals may exercise that right by contacting us at. Before publishing this Policy, Tetra Agency should verify that these statements match the advertising pixels, audience tools, and analytics technologies actually deployed.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and tax records, satisfy contractual obligations, resolve disputes, protect our systems, and comply with legal requirements. Retention periods may vary based on the type of information, the relationship involved, applicable law, and legitimate business needs. When information is no longer required, we may delete, anonymize, or securely dispose of it as appropriate.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission, storage, or security is completely risk-free, and we cannot guarantee absolute security.

Clients should avoid sending passwords, payment-card numbers, or other highly sensitive information through ordinary email when a more secure method is available.

International Processing

Tetra Agency and its service providers may process personal information in countries other than the country where you live. Those countries may have different privacy laws. Where applicable law requires specific safeguards for international transfers, we will use legally recognized mechanisms or other appropriate safeguards.

Your Privacy Rights and Choices

Depending on where you live and the law that applies, you may have rights concerning your personal information. These may include the right to:

  • Request access to, or information about, personal information we hold about you.

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to legal exceptions.

  • Receive a portable copy of certain personal information.

  • Object to or restrict certain processing in circumstances provided by law.

  • Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.

  • Withdraw consent where processing is based on consent, without affecting processing that occurred before withdrawal.

  • Appeal a decision on a privacy request where applicable law provides an appeal right.

  • Exercise applicable privacy rights without unlawful discrimination or retaliation.

    To submit a privacy request, contact us. We may need to verify your identity or authority before completing a request. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

    If you receive marketing emails from us, you may unsubscribe using the link in the message or by contacting us. Even after you opt out of marketing communications, we may still send transactional, service, security, or other non-marketing messages.

Additional Information for California Residents

If the California Consumer Privacy Act, as amended, applies to our processing, California residents may have rights that include access or knowledge, correction, deletion, opt-out rights relating to certain sales or sharing, rights concerning certain uses of sensitive personal information, and protection against unlawful discrimination for exercising privacy rights. The availability and scope of these rights depend on whether the law applies to Tetra Agency and on the particular processing activity.

Tetra Agency should review its California disclosures at least annually if it is subject to California privacy-policy requirements and should ensure that any required request methods and opt-out mechanisms are operational before publishing this Policy.

Additional Information for the EEA, United Kingdom, and Similar Jurisdictions

Where data-protection law requires a lawful basis for processing, our legal bases may include performing or taking steps to enter into a contract, complying with legal obligations, obtaining consent, and pursuing legitimate interests such as operating our business, providing and improving services, securing systems, communicating with clients and prospects, and marketing our services where those interests are not overridden by applicable rights and interests.

Where required, individuals may also have the right to lodge a complaint with a competent data-protection authority. Contact us first if you have questions about how your information is handled, but doing so does not limit any right to contact a regulator.

Third-Party Websites and Services

Our Site and communications may link to third-party websites, platforms, or services. Tetra Agency does not control those third parties and this Privacy Policy does not govern their privacy practices. Review the privacy notices of third parties before providing personal information to them.

Children's Privacy

Our Site and services are directed to businesses and are not intended for children. We do not knowingly seek to collect personal information from children through the Site. If you believe a child has provided personal information to us inappropriately, contact us at [Privacy Email] so we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or legal obligations. When we update it, we will revise the effective date above and provide additional notice when required by law.

Contact Us

Sagar Miller LLC (operating as Tetra Agency)

7785 40th Ave Sacramento, CA 95824 United States

Email: [email protected]

Phone: +1 (916) 661-8008